A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank
Complexity and importance of understanding the problem, a task often more important than finding a solution.
Design
Design culture, technology, process, people and learnings. By the design team at Nubank.
Designing Shuffle, the internal tool that powers Nubank’s award-winning customer service
A walk-through of the different techniques we used to define and prioritize some of the biggest pain points of our customer support team.
A new look at personas: how UX combined with Data can help in the product funnel
How we brought our product team closer to our customers to start the relationship we want to have with them.
Design experiences based on storytelling: Nubank’s framework
Do you want to know how to create a great design experience? Learn from Cris Luckner, NuConta’s Design Manager.
What is It like being a Product Designer at Nubank?
Product Designers are responsible for designing solutions that leave a positive impact using thorough understanding of the clients’ and the business’s needs. Check out more about this career:
What is it like being a Content Designer at Nubank?
Content Designers transform complex product concepts and research insights into stories that people can relate to. Check out more about this career!
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Careers
We bring together great minds from diverse backgrounds who enable discussion and debate and enhance problem-solving.
Learn more about our careers
